Privacy Policy & Terms of Service

Thank you for visiting the City of Madison website and reviewing our privacy policy. It is the policy of the city that we will not collect any personal information about you when you visit our website unless you choose to provide such information to us.

Information collected and stored automatically
As you browse through the City of Madison website, certain statistical information is gathered, so that we can work to try to serve you better in the future. We do this with a tool called Google Analytics which uses a first-party cookie and JavaScript code to collect anonymous traffic data. We automatically collect and store only the following information about your visit:

  • The type of browser and operating system used to access our site
  • Your computer’s technical capabilities including screen colors, screen resolution, Flash version, and Java support
  • Network location
  • Internet connection speed
  • Preferred language
  • The date and time you accessed our site
  • The pages you visited
  • If you linked to our website from another website and the address of that website
  • If you reached our website through a search engine and the keyword(s) used

We use this information to help us make the site more useful to our visitors - to learn about the number of visitors and the types of technology our visitors use. We do not track and record information about individuals and their visits.

Personal Information You Provide
If you choose to provide us with personal information - such as in email or by completing other forms which you submit through our website - we use this information only to respond to your questions or process the forms to complete the requested transactions. There is no legal requirement that a person provide a name. Providing a name gives some measure of credibility to the information submitted and also gives the City a point of contact if more information is needed. No information is shared with other agencies unless it is required we do so by law. The City of Madison does not collect information for commercial marketing, nor do we sell your information to private companies.

Protection of Minors
The City of Madison is concerned about protecting the privacy of children. We encourage parents to be involved in their children's Internet explorations. We specifically ask that children get their parents permission before providing any information online - to this or any other site. Most importantly, when children do provide information through the City of Madison web site, it is only used to enable us to respond to the writer.


The City of Madison's Internet site, (known as www.cityofmadison.com), is provided as a service to the citizens of Madison, Wisconsin and those in the general public who visit our site. Unauthorized attempts to change or upload information on this site is prohibited.

Copy Restrictions
Unless stated to the contrary, data on this website is public information and is generally available to copy or distribute. Information and/or images which may not be copied without permission are the City and Department logos, and images used on this site. Please contact the City's Webmaster for information on how to obtain authorization for use.

Email to City Officials
Communications made through email on this site shall in no way be deemed to constitute legal notice to the City of Madison or any of its agencies, officers, employees, or representatives, with respect to any existing or potential claim or cause of action against the City or any of its agencies, officers, employees, or representatives, where notice is required by federal, state, or local laws, rules, or regulations.

Linking to the City of Madison website
Unless advised otherwise by the City of Madison, you are granted permission to create hyperlinks to the content on this website. The City of Madison reserves the right to revoke this permission, or access to specific links at any time, and may discontinue links due to content management practices or changes.
Each page within this website must be displayed in full, without any accompanying frame, border, margin, design, branding, trademark, advertising or promotional materials not originally displayed on the page within this site.

Links to Other Sites
This website contains hyperlinks to websites created and maintained by businesses and organizations other than the City of Madison. These links are provided for your convenience and reference only. The City of Madison does not control, nor are we responsible for the content on these sites.

Site Accuracy and Continuous Improvement
The City of Madison website will reflect continuous improvements; therefore we make no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained in or linked to this website and associated sites.